YOUR PRIVACY

 

We (Dfrom Pty Ltd ) are committed to protecting your privacy. Your Personal Information is collected to enable us to process your orders and/or inform you of special promotions and important changes to the business that may be of interest to you and to improve our services.

Only on a need to know basis will some of your information be passed on to our delivery couriers to enable accurate and timely delivery of your orders and/or promotional materials.

We will never reveal your personal information to any third party or entity except: where we are required to reveal it to a third party by law (eg by a governmental agency) or pursuant to a court order or in connection with actual or threatened legal proceedings.

 

OUR POLICY

We recognise that privacy of personal information is important to our customers. Personal information for our business purposes is to be minimal, private, correct, safe and largely in the control of the individual. Except where otherwise legally appropriate we will treat your personal information as private.

OBTAINING PERSONAL INFORMATION

In order for us to be able to provide you with the service and goods requested it is necessary to obtain personal information from time to time. However, we will not be unduly intrusive, nor obtain or use information in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business.

If you have received any promotional material and no longer wish to receive it, then upon letting us know we will take you off our distribution list.

WE RESERVE THE RIGHT

To cancel any order, at which time we will immediately notify this action by email or phone, using the email address or number/s provided. We will refund the money paid using the original method received. All orders are subject to availability of stock and we will take reasonable steps to verify that the order and credit details are bona fide.

CONFIDENCE

It is important for us that customers with whom we do business have confidence that we handle all information responsibly.

If you have a particular concern or query about your personal information held by us, please contact us:

1/60 Ourimbah Road, Mosman, NSW, Australia, 2088

Phone:

 

02 9969 7525 (Australia)
+612 9969 7525 (International)